Person

Furterer, Sandra L.

Associate professor at the University of Dayton in the Department of Engineering Management, Systems and Technology. More than 25 years of experience in business process and quality improvements, most recently as vice president of process transformation for a community bank. Doctoral degree in industrial engineering with a specialization in quality engineering from the University of Central Florida (Orlando, in 2004), an master’s degree from Xavier University, and bachelor and master of science degrees in industrial and systems engineeriShe is an ASQ Certified Six Sigma Black Belt

Department of Integrated Systems Engineering, The Ohio State University, Columbus, OH, USA